Terms of Service

Welcome to Makanan Berkah. These terms govern your use of our platform and the purchase of our calorie-controlled set meals. By accessing our services, you agree to these ethical and operational standards.

Effective Date: April 10, 2026 Region: Indonesia

1. Acceptance of Service Terms

Makanan Berkah provides a healthy meal delivery platform designed to simplify access to high-quality nutrition. By creating an account or placing an order at makananberkah.id, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts.

These Terms apply to all visitors, users, and others who access or use the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all calorie-controlled set meals and meal kit service offerings provided by our kitchen.

Fresh ingredients in the Makanan Berkah kitchen

Our Kitchen Integrity in Bandung

2. Order Placement & Subscription

When you order healthy meals through our website, you are selecting from a balanced daily menu curated by our culinary team. All prices are listed in Indonesian Rupiah (IDR) and are inclusive of applicable taxes unless stated otherwise.

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3. Delivery Procedures

We currently provide diet menu with delivery services exclusively within the Bandung metropolitan area. Our delivery window is typically between 08:00 and 11:00 AM daily.

It is the responsibility of the customer to ensure that someone is available to receive the package or that a secure drop-off point is provided. Due to the perishable nature of our meals, Makanan Berkah cannot be held responsible for spoilage if the package is left unattended for more than 30 minutes after delivery.

Real-time tracking is available via our customer dashboard for all active subscriptions.

4. Nutritional Information

Makanan Berkah strives for precision in our nutritional calculations. However, because our meals are handcrafted, slight variations in portion size and calorie count may occur.

Allergy Warning: Our kitchen handles nuts, soy, gluten, and dairy. While we follow strict sanitation protocols, we cannot ensure a 100% allergen-free environment. If you have severe food allergies, please consult with us directly before placing your order.

5. Intellectual Property & Liability

All content found on makananberkah.id, including recipes, text, images, and logos, is the property of Makanan Berkah and protected by Indonesian copyright laws.

To the maximum extent permitted by law, Makanan Berkah shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or the consumption of our food products. Our service is a lifestyle choice and does not substitute for professional nutritional advice or personalized guidance from a registered nutritionist.

Premium Meal Preparation

Questions about our policies?

Our team is here to provide clarity. For detailed inquiries regarding your specific account or delivery requirements, please reach out to our support office in Bandung.

Registered Office

Jl. Asia Afrika No. 12
Bandung 40112, Indonesia

Direct Inquiries

[email protected]
+62 22 5628825

Admin Hours

Mon-Sat: 08:00-20:00
Closed on Sundays